How we treat complaints
We take complaints about our service of those of our Appointed Representative very seriously. Our Appointed Representatives are required to adopt of Complaints policy without expectation. This allows us to ensure your Complaint is handled correctly and fairly.
Complaints can be raised via:
Telephone: 0191 300 9124
Writing: 20 Cookson House, River Drive, South Shields, Tyne & Wear, NE33 1TL
We shall deem the matter closed when:
MyInfinity Finance Limited is registered in England and Wales.
Registered Office: Suite 20, Cookson House, River Drive,
South Shields, Tyne & Wear, NE33 1TL.
MyInfinity Finance Limited which is authorised and regulated by the Financial Conduct Authority 672182.
Company Number: 08469710 DPA number ZA332902 VAT Number: 347344491